Business

 

Business Programmes

  • New Zealand Certificate in Contact Centres (Level 3)

    Intakes:

    Contact centres play a huge role in the way clients and stakeholders perceive an organisation. The way staff deal with queries, disputes and various personalities has an immense influence on the relationships your organisation has with its clients. Ignite can work with you to equip your team with the key competencies needed to improve contact centre performance, as well as help you build career pathways for staff and improve staff attraction and retention.

    Learn more

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