Business

About Business

Support the professional development of your staff while improving the core functions of your business by training your people in essential operational and administrative skills. These business-focused courses cover key business functions such as administration and technology, teaching, training and assessment, intelligence analysis, contact centre skills and stakeholder communications, project management, credit management, and leadership. Improve staff retention and loyalty by supporting your people into a career pathway with you. Give them practical skills and knowledge they can apply to your business immediately.

 

Business Programmes

  • New Zealand Certificate in Business (Administration and Technology) (Level 3) Thumbnail

    New Zealand Certificate in Business (Administration and Technology) (Level 3)

    This qualification is perfect for people new to the workforce or in need of a refresher on basic administration tools and processes. Graduates will be able to operate business technologies and perform a range of administrative tasks. This will build skills and knowledge to work in a wide range of supervised general office administration roles including receptionists, office support, frontline customer service and data entry operators.

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  • New Zealand Certificate in Business (Administration and Technology) (Level 4) Thumbnail

    New Zealand Certificate in Business (Administration and Technology) (Level 4)

    This qualification is ideal for both new and experienced administrators looking to develop skills in data analysis, communication and process improvement. Graduates will have technical and administrative skills that contribute to improving performance and productivity.

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  • New Zealand Certificate in Adult and Tertiary Teaching (Level 4) Thumbnail

    New Zealand Certificate in Adult and Tertiary Teaching (Level 4)

    This qualification is designed to give your staff the tools they need to teach people about their field of expert knowledge in a memorable and actionable way. Graduates will have the skills and knowledge to effectively plan, deliver, and evaluate their own training and education sessions. Graduates will also be able to design and deliver training in familiar contexts.

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  • New Zealand Certificate in Adult and Tertiary Teaching (Level 5) Thumbnail

    New Zealand Certificate in Adult and Tertiary Teaching (Level 5)

    This qualification is intended for people who already have a qualification or equivalent experience in their primary discipline, for example, a trade. Graduates will be able to pursue a career in adult and tertiary teaching or training, including vocational education and training.

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  • New Zealand Certificate in  Assessment Practice (Level 4) Thumbnail

    New Zealand Certificate in Assessment Practice (Level 4)

    This qualification is for individuals who want to become assessors working within industry or workplaces and/or working with young people transitioning from school to work. Graduates will have the skills and knowledge to effectively apply and manage assessment processes, demonstrate good assessment practices and judgements, and communicate and act in a manner that respects learners with diverse backgrounds within their own workplace.

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  • New Zealand Certificate in Contact Centres (Level 3) Thumbnail

    New Zealand Certificate in Contact Centres (Level 3)

    Contact centres play a huge role in the way clients and stakeholders perceive an organisation. The way staff deal with queries, disputes and various personalities has an immense influence on the relationships your organisation has with its clients. Ignite can work with you to equip your team with the key competencies needed to improve contact centre performance, as well as help you build career pathways for staff and improve staff attraction and retention.

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  • New Zealand Certificate in Project Management (Level 4) Thumbnail

    New Zealand Certificate in Project Management (Level 4)

    This qualification recognises the skills and knowledge necessary to support programme managers and project team members. It is designed for people who are seeking to build their knowledge on project management. Graduates will be able to carry out a broad range of support roles as a project team member, as well as take responsibility for some parts of a project or projects. These graduates will have the skills and knowledge to be employed in a variety of business entities in project support roles.

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  • New Zealand Certificate in  Intelligence (Level 5) with strands  in Collection, and Collation Thumbnail

    New Zealand Certificate in Intelligence (Level 5) with strands in Collection, and Collation

    This qualification is suitable for intelligence personnel who wish to gain recognition for, or to advance employment within intelligence collection and/or collation roles within the wider intelligence community. Graduates will be capable of independently performing a range of collection and/or collation processes supporting strategic, operational and/or tactical intelligence. Level 5 - Can only be done through alignment currently and only NZDF have an alignment for this.

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  • New Zealand Certificate in  Intelligence (Introduction) (Level 3) Thumbnail

    New Zealand Certificate in Intelligence (Introduction) (Level 3)

    This qualification is suitable for people who wish to enter or enhance their employment opportunities in entry level intelligence roles. Graduates will become familiar with the core principles of working with intelligence, and how organisations use it to make both strategic and operational decisions. They will have the skills to work in entry level and early career roles in intelligence. The qualification is also suitable for those in adjacent roles where an understanding of the role of intelligence to support organisational decision-making would be an advantage.

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  • New Zealand Diploma in Intelligence Analysis (Level 6) Thumbnail

    New Zealand Diploma in Intelligence Analysis (Level 6)

    This qualification is ideal for people with existing intelligence experience who are looking to move up into more senior analytical roles. Graduates will be capable of leading strategic, operational and tactical intelligence projects, work collaboratively with other agencies to gather information, and use critical thinking to develop intelligence products for decision makers. Level 6 - Can only be done through alignment currently and only NZDF and NZ Police have alignments for this. - Learners can enrol through NZ Police if they are a member of one of the CLAG agencies and should contact their CLAG representative. Enrolments go directly to NZ Police.

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  • New Zealand Certificate in Credit Administration (Level 3) Thumbnail

    New Zealand Certificate in Credit Administration (Level 3)

    This certificate is designed for people working in, or intending to work in, a credit control role. People credited with this qualification are able to perform elementary skills within credit control such as determining an applicant’s suitability for credit; administering the financial collection process; using telephone techniques for debt collection; administering credit control and understanding legislation relevant to credit control.

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  • New Zealand Certificate in Credit Management (Level 4) Thumbnail

    New Zealand Certificate in Credit Management (Level 4)

    The current certificate is designed for people working in, or intending to work in, a credit management role. It is designed to help develop and enhance the skills and competencies required by industry. People awarded with this qualification will be able to manage an organisation’s credit facilities.

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  • New Zealand Certificate in Business (First Line Management) (Level 4) Thumbnail

    New Zealand Certificate in Business (First Line Management) (Level 4)

    This qualification is a great professional development option for both experienced and aspiring managers. It teaches managers the skills they need to draw out the best in their teams, to communicate effectively with stakeholders and how to create culturally inclusive environments. Graduates will have the skills and knowledge to manage effective teams when employed in first line management roles.

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