Working for government agencies or other organisations in the public sector often involves consideration of unique factors that may not occur in the private sector. These may include regulatory requirements, as well as accountability, diversity, visibility, and privacy expectations. Prepare staff for working in government with comprehensive training programmes designed specifically for the public sector to ensure they are set up for success. Ensure they have the skills and knowledge they need to deliver the professionalism and performance expected of them, and to build an ongoing career pathway in the public sector.
This qualification is ideal for people who work in private or public sector organisations that take a client-centred approach to case management. Cases may involve personal, social and legal situations in a range of contexts and complexities and will involve working with a diverse range of people and relevant resources to promote quality outcomes. Graduates will be armed with the skills and knowledge to practice ethically and professionally in a case management role in New Zealand’s diverse, multicultural environment. They will develop skills in managing and administering case files, prioritising and planning work to deliver services to clients, and maintaining personal safety and wellbeing.
1 September 2022, 1 October 2022, 1 November 2022, 1 December 2022
The purpose of the programme is to provide the emergency communications sector with personnel who can carry out a wide range of communicative tasks in an emergency communications centre. The programme contributes to a safer New Zealand through providing skilled emergency communications operators who are the first point of call for the community in an emergency situation.
This qualification is ideal for people who are new to the public sector, operating in a variety of roles. It provides a solid foundation of knowledge about the unique nature of working in the public sector.
Graduates will be capable of applying public sector principles and practices within the responsibilities and boundaries of their roles in a range of local and central government environments.
This qualification aims to give people the skills and knowledge to perform high quality service delivery in compliance with public sector requirements, for a broad range of stakeholders.
Graduates will be able to operate under broad guidance in a service delivery context, contribute to team performance, and deliver services that meet the needs of the New Zealand public.