Case managers across all industries share the common goal of supporting clients dealing with challenges to achieve quality outcomes. Thriving in this role requires strong communication and relationship building skills, the ability to evaluate complex situations and solve problems, and being able to develop and use strategies to manage the pressures of the role.
Ignite can help you equip your team with the knowledge and skills needed to build their resilience and improve case outcomes for both your organisation and your clients.
1 September 2022, 1 October 2022, 1 November 2022, 1 December 2022
The purpose of the programme is to provide the emergency communications sector with personnel who can carry out a wide range of communicative tasks in an emergency communications centre. The programme contributes to a safer New Zealand through providing skilled emergency communications operators who are the first point of call for the community in an emergency situation.