Aiming for the top? If you’re serious about becoming a hospitality manager, supervisor or team leader this is the programme for you. You’ll gain the advanced hospitality skills and industry experience you need to secure exciting managerial roles in restaurants, bars, hotels and even cruise ships. Supercharge your career with our Level 6 Diploma.
Who can enrol?
If you are aged at least 17 (domestic students) or 18 (international students) and want to work as a manager, supervisor or team leader in the food and beverage sector, this is the programme for you.
What will I learn?
You’ll gain high demand skills in managing food and beverage establishments. Plus, you’ll get plenty of work experience in our campus café and bar. Try your hand at being a manager, supervisor or team leader during our regular functions and take your hospitality career to new heights.
You will cover:
Hospitality and tourism
Managing food and beverage services, events and staffing
Managing hospitality businesses and finances
Host responsibility in licensed premises
Wine and beer knowledge and service skills
What qualifications will I gain?
NZ Diploma in Hospitality Management (Level 5)
NZ Diploma in Hospitality Management (Level 6)
LCQ (Licence Controller Qualification)
Where will this take me?
This industry-respected qualification will lead you into a management role in a hospitality establishment – or carry on with your studies and gain a degree in Hospitality Management. Either way, you’ll stand out from the crowd having trained at Ignite Colleges!
Here are some Frequently Asked Questions about this course
What are the benefits of gaining my Level 6 Diploma?
If you have set your sights on managerial roles in the hospitality sector, you can’t go wrong with this qualification. It teaches you everything you need to know to succeed in manager, supervisor and team leader roles, plus you’ll graduate with a tonne of relevant experience and your LCQ. Want to be in high demand for the roles you really want? Then this programme is for you.
What do I need to enrol?
It’s easy! All you need to bring along is proof of citizenship or PR. We will help you do the rest. If you are an international student, please contact us first.
If I already have industry experience can I go straight to Level 5 or 6?
Yes, this may be possible depending on your prior knowledge and skills. Contact our friendly Student Support Team to find out.
How much does this course cost?
You might be eligible to do this course for free! Talk with our Student Support Team to find out. If not, you may be eligible for loans and allowances, and we can help you with that.
What time does my course start and finish?
Classes are four hours per day Monday to Friday. We will provide you with your course schedules.
What resources will I need?
On the days you are working in the café you will need closed shoes and black pants.
What does a typical day look like?
You will learn the ins and outs of running a successful hospitality business. You’ll get to plan and manage events, the restaurant, café and bar. You will learn about supervising others, legal responsibilities and maximising profits. You’ll create new hospitality products and do wine, beer and food matching. You’ll also get to meet industry experts and go on site visits.
Will you help me get a job?
Yes! As part of your course we spend time working on interview and CV skills to make sure you leave us work ready. We also bring in speakers from industry to talk to you about what today’s employers expect. As well as this, our tutors have great industry connections and can introduce you to potential employers.
What jobs can I apply for after completing this course?
This is a high demand sector with lots of exciting job opportunities. With this qualification you’ll be able to confidently apply for leadership roles in restaurants, cafés, bars, hotels and cruise ships as a supervisor, team leader or manager and even run your own establishment.
Skilled hospitality workers are in short supply in New Zealand, so if you love people, it’s an industry worth considering. Between 2008 and 2016 the number of job advertisements for waiters increased by a whopping 20%, and demand for other hospitality-related roles also soared. With more people opting to eat out, and an ever-growing number of tourists flocking to our shores, the hospitality sector won’t be slowing down any time soon. In fact, our food and beverage industry is set to double in value in the next 15 years to $US40 billion, according to a 2014 Hospitality NZ report.
It is estimated that by 2023, New Zealand will be welcoming 4.9 million overseas visitors a year - and enjoying good hospitality will be at the top of their wish list. Not surprisingly, the number of jobs in the industry is also predicted to grow – by around 2.8% each year until 2020, and 1.9% a year from 2020 to 2025. That’s great news for anyone with their sights set on becoming a hospitality professional.
Tourism and hospitality is currently New Zealand’s second largest export earner, providing around 17% of total export revenues. In 2016, visitors here spent $10 billion dollars, up 12.2% on 2015. With overseas visitor numbers doubling every decade since 1970, New Zealand’s hospitality industry has had to lift its game in order to meet visitor expectations and international standards. This has led to a transformation of the sector. When it comes to hospitality, New Zealand is now world-class, with some of the best restaurants, bars - and industry talent - anywhere in the world.
What makes a great hospitality professional?
To be successful in the hospitality industry you must be able to deliver excellent customer service. In fact, that’s the number one prerequisite. You need to have a genuine passion not only for food and drink, but also for people. Hours can be long, with shift work and evening work often required – but if you love creating experiences that make people happy, the rewards are great.
In addition to outstanding customer service, there are a host of other skills and attributes that can elevate a hospitality professional from good to great:
immaculate personal presentation
friendly and patient
top-notch communication, teamwork and leadership skills
ability to multitask, stay calm and work well under pressure
specialised knowledge of food and beverage operations
familiarity with Point of Sale (POS) systems
knowledge of health, safety and liquor licensing regulations
function and event management skills
ability to create budgets and rosters, organise supply purchases, keep stock records
interest in, and knowledge of, market trends and industry developments
The variety of hospitality related roles are vast – and growing by the day. Start your career as a bartender, barista, porter, housekeeper, hotel receptionist or waiter. Then once you’ve got a foot in the door, work your way up to more senior roles, or open your own establishment. South Auckland is in the midst of a hospitality revolution and job prospects in the area are excellent. Twenty-one new eateries are in the pipeline as part of Auckland Airports’ 30 year plan, and that project alone will create nearly 400 new jobs!
With the right training and experience, there are plenty of exciting opportunities for career progression and increased earning potential in the hospitality sector. While you’ll inevitably start at the lower end of the pay scale, those who are highly successful can be very well rewarded. Generally, baristas, bartenders, waiters and café workers earn close to minimum wage, at an average of $17 an hour. But move into a café, bar or restaurant manager position and that bumps up to $18-$24/hour, with the added bonus of increased job security. Keen on a career in event management? You’ll start off on around $34K a year, but experience could take you up to $65K a year within a few years. Meanwhile motel managers in New Zealand currently earn between $40 and $90K a year, and hotel managers can earn as little as $38K per year, or as much as $200K a year, depending on the property.
While many hospitality professionals start their careers in restaurants, cafes and bars, there are plenty of other workplace options to consider:
Bars, restaurants, cafes, hotels – the hospitality industry is fun, fast-paced and full of career options. Get in on the action with Level 3 Hospitality. It’s practical, fun, and you’ll learn real hospitality skills in our onsite café, bar and barista training areas. You’ll gain experience doing functions and events and earn a great qualification. We’ll even help you find a job!
Serious about a career in hospitality? Set your sights on supervisory and team leader roles in restaurants, bars and hotels? Gain advanced hospitality skills, get your LCQ (Licence Controller Qualification), and fast-track your career with our Level 4 Hospitality programme.